Privacy Policy

Last Updated: April 22, 2026

Tresse Botanicals, LLC (“we,” “us,”, “our”, “Tresse Botanicals”) operates this website and provides products and services through our Shopify-powered store. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our site.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

Personal Information You Provide

When you visit or interact with our site, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • Account login details (if applicable)

Order Information

When you make a purchase, we collect:

  • Products purchased
  • Order value and transaction details
  • Payment confirmation (we do not store full credit card numbers)

Automatically Collected Information

We automatically collect certain data using cookies and similar technologies:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referring website or source

This helps us improve performance, user experience, and marketing effectiveness.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Communicate with you (order updates, support, etc.)
  • Improve our website, products, and services
  • Personalize your experience
  • Send marketing communications (if you opt in)
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. MARKETING & COMMUNICATIONS

If you opt in, we may send:

  • Promotional emails
  • Product updates
  • Offers and campaigns

You can unsubscribe at any time by clicking the “unsubscribe” link in emails or contacting us by replying to an email:

4. SHARING YOUR INFORMATION

We do not sell your personal information.

We may share your information with trusted third parties to operate our business, including:

  • Shopify (store hosting and checkout processing)
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers and logistics providers
  • Marketing and analytics platforms (e.g., Meta, Google)
  • Customer support tools

These providers only receive the information necessary to perform their services.

5. USER-GENERATED CONTENT & TESTIMONIALS

If you submit reviews, testimonials, or other content:

  • We may display it publicly
  • We may use it for marketing purposes
  • If submitted as part of a promotion or compensated relationship, usage may also be governed by our Terms of Service

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable site functionality
  • Analyze performance
  • Personalize content and ads

You can control cookies through your browser settings. Disabling cookies may impact your experience on the site.

7. DATA RETENTION

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

8. YOUR RIGHTS (U.S. & CALIFORNIA)

If you are a U.S. resident (including California), you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion
  • Opt out of certain data uses

To exercise your rights, contact us on our website or at:

Tresse Botanicals, LLC
3100 Scott Dr., Ste. 301
Austin, TX 78734

9. INTERNATIONAL USERS (GDPR)

If you are located outside the United States, including the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation, including:

  • Right of access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability

We process your data based on:

  • Contractual necessity (orders)
  • Legitimate interests (site improvement, fraud prevention)
  • Consent (marketing)

10. DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those sites. We encourage you to review their policies.

12. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the site constitutes acceptance of those changes.

14. CONTACT INFORMATION

If you have any questions about this Privacy Policy or your personal data, please contact us on our website or at:

Tresse Botanicals, LLC
3100 Scott Dr., Ste. 301
Austin, TX 78734